Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the service. Some cookies are essential for the site to function, while others help us improve your experience.

Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for the operation of our service. They cannot be disabled.

Supabase auth session - maintains your authenticated session so you stay signed in as you navigate the app.
Cookie consent preference - remembers the cookie choices you've made so we don't ask you again on every visit.

Analytics Cookies (Optional)

Analytics cookies help us understand how visitors interact with FAQai.app by collecting information about usage patterns. This data is aggregated and anonymised, and is used solely to improve our service. You can opt out of analytics cookies at any time via the cookie settings banner.

Marketing Cookies (Optional)

We do not currently use marketing cookies. This category is reserved for potential future use. If we introduce marketing cookies, we will update this policy and request your consent before enabling them.

Third-Party Cookies

Some of the services we rely on may set their own cookies:

Supabase - sets cookies for authentication and session management.
Stripe - may set cookies during payment processing to prevent fraud and ensure secure transactions.

Managing Your Cookies

You can manage your cookie preferences in several ways:

Cookie consent banner - when you first visit FAQai.app, a consent banner allows you to accept or decline optional cookies. You can revisit your choices at any time using the button below or the “Cookie Preferences” link in the website footer.
Browser settings - most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may prevent you from using the service.

For instructions on managing cookies in your browser, visit your browser's help documentation.

Update Your Preferences

Click the button below to re-open the cookie preferences panel and change your choices. Analytics cookies are only loaded after you give explicit consent via the banner.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date below.

Contact

If you have questions about our use of cookies, contact us at privacy@faqai.app or call +44 7778 208203.

FAQai Ltd, London, United Kingdom.

Last updated: February 2026

Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for the operation of our service. They cannot be disabled.

Supabase auth session - maintains your authenticated session so you stay signed in as you navigate the app.

Cookie consent preference - remembers the cookie choices you've made so we don't ask you again on every visit.

Analytics Cookies (Optional)

Marketing Cookies (Optional)

Managing Your Cookies

You can manage your cookie preferences in several ways:

Cookie consent banner - when you first visit FAQai.app, a consent banner allows you to accept or decline optional cookies. You can revisit your choices at any time using the button below or the “Cookie Preferences” link in the website footer.

Browser settings - most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may prevent you from using the service.

For instructions on managing cookies in your browser, visit your browser's help documentation.

Update Your Preferences

Click the button below to re-open the cookie preferences panel and change your choices. Analytics cookies are only loaded after you give explicit consent via the banner.